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POPIA Notice

Plain-language version · April 2026

South Africa’s Protection of Personal Information Act (POPIA) gives you rights over your personal information. This page explains, in plain language, what we do with your information on this website and how we respect those rights.

What we collect here

On this website (makhe.co.za) we collect only what you actively give us:

  • Early access form: your full name and email address.
  • Contact form: your full name, email, a reason for contact, a subject, and your message.
  • Cookie acknowledgement: a single flag saved in your browser’s localStorage so we don’t show the notice twice.

We do not use Google Analytics, Facebook Pixel, or any third-party advertising or tracking technology on this website at launch.

Why we collect it

We collect the information above so we can (a) email you when the Makhe app launches, if you joined our early access list, or (b) reply to the message you sent us. That’s it.

Who sees it

Only authorised Makhe staff see your submission. We do not sell it. We do not share it with third parties for marketing. Our form handler sends the data directly to our team email at info@makhe.co.za and the relevant support inbox.

Where it’s stored

Submissions are stored on our South African hosting provider’s servers (Afrihost) and in our email. They are transmitted over HTTPS.

How long we keep it

  • Early access emails: until the Makhe app launches or until you unsubscribe, whichever is sooner.
  • Contact-form messages: up to 24 months after our last exchange with you.

Your rights under POPIA

You have the right to:

  • ask what information we hold about you;
  • ask us to correct information that is wrong;
  • ask us to delete information we no longer need to keep;
  • object to us processing your information;
  • withdraw consent that you previously gave.

To exercise any of these, email info@makhe.co.za with the subject line “POPIA request”. We will respond within 30 days.

Information Officer

Our designated Information Officer for POPIA purposes can be reached at info@makhe.co.za.

Complaints to the Regulator

If you believe we have mishandled your personal information you may lodge a complaint with the Information Regulator of South Africa at inforegulator.org.za.

When we change this notice

When we update this notice we’ll change the date at the top. Anything material will be announced on our home page first.

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